Category Archives: Change Management

Making a List, Checking it Twice

I am frequently asked, “What is the most important thing…” in performing a particular Supply Chain Transformation program, or in different case studies. My answers vary: to wrestle with Tolstoy, “all good programs are the same; all bad programs are bad in different ways.” Over several years, my team adapted a checklist that identifies which Supply Chain Transformation programs will be successful—which corresponded to major modes of management of change: Continue reading

Just Doing It

Recently we were running a segment of our design workshops for generating and managing Supply Chain Center of Excellence (COE) organizations for a large European company, and in defining their standard COE processes, we discussed with one sub-team what were their deployment strategies for projects. I was met with a kind of blank look, “deployment strategy?” Continue reading